Once you have registered in the App, you have two options to donate. 1) If you see the green heart-shaped QR code displayed anywhere at the trailhead simply open the LuvTRAILS App, tap the Scan icon [ ] in the upper right corner on the Homepage, point the scanner square at the green QR code and it will take you to the relevant Donations page to make a donation. Provide your credit card information and complete the transaction. 2) If there is no LuvTRAILS QR code on the trail or at the trailhead you can open the App and it will show you at which Venue and Trails you are with the help of the geolocation of your mobile device (if location access is enabled). It will direct you to the relevant Donations page of the local beneficiary organization.

All trails in the App are listed under a number of Venues. A Venue is a geographical area serviced by a local non-profit mountain bike club or association. All donations in that Venue goes to the local organization listed under that Venue. If you like a listed trail, you will find it under a Venue and a Client (non-profit organization) and your donation goes directly to that organization.

Yes, the entire amount is tax deductible as it is a donation to a qualified section 501(c)(3) organization verified and approved by the IRS to solicit donations from the public. For more information, contact the non-profit organization listed in the App directly.

We accept all major credit cards as a payment method. We process transactions through Stripe. We do not process checks or cash donations.

Like any online payment the donation reflects immediately in the donors credit card account. All donations to the listed non-profit organizations are reconciled daily and reported to the listed organizations. The total donations are consolidated month end, service fees are deducted and the monthly total amount is deposited via ACH to the non-profit’s bank account.

For a quick reference and reminder, we keep a record of a donor’s donations for the current tax year in “My Donations”. For a copy of the receipt issued by the non-profit you made the donation to you have to contact the organization directly.

More than 90 percent of the donation eventually benefits the work of the non-profit organization after bank fees, credit card transaction cost, and app service fees have been met, depending on the arrangement the volunteer organization has with service and payment providers. Despite claims by some that “100 percent” of your donation goes to the volunteer group, it is simply not true. Where LuvTrails-Trailcare makes a difference is that your donation is immediately available to the group.

Sign up for per-mile donations at www.trail.care. Follow 5 easy steps to link your Strava account, a debit/credit card, and pledge an amount per mile as a donation. For instructions go to this page.

If you don’t see the Trail Care email with the suggested donation in your email inbox after your trail activity check the following:

1. If you use Gmail look in your “Promotions” folder for an email from “Trail Care <[email protected]>”.
2. It could also be in the “Spam” folder, which means you have to change the settings to allow Trail Care emails.
3. Make sure to use the same email address throughout the sign-up process, for the Strava account and the Trail Care notifications.
4. Users who also downloaded the LuvTrails mobile app, can receive the Trail Care notifications on the app as well in their “Notifications” folder (on the app homepage). Just make sure you use the same email address when signing up at Trail Care and for registration on the LuvTrails app.

 

You can buy a Pass if the paid-access Park is listed in the App. It depends on the land or park owner which passes it wants to list for sale (day, weekly, annual, family, student, senior, etc).

Yes, if the land or park owner requires the user to sign a Liability Waiver an electronic version of the document will be displayed in the App as part of the pass buying process. You will be required to sign the Waiver electronically in the App before the payment can be processed. Once the transaction is completed and the card payment processed you will receive a copy of the Waiver and receipt of the transaction via email.

All Passes are stored in the app in the My Passes menu. A copy of the signed Liability Waiver and Pass Payment is emailed to the Admin Office of the owner. Every owner will have its own rules regarding proof of sale.

Yes. We share your information with third parties only in the ways that are described in our Privacy Policy statement.  Read our Privacy Policy.